Capture the prompt name played when the caller input occured dtmf/ speech

[mayilkasipandi]

   I have scenario where the systems speaks list of available dates to caller and he can say “that one”. Here I need to what date he selected and process that date. How to identify the date played when the input occurred?. Appreciate any input.

Thank You

Kasipandi

[Geevarghese Cheria]

Hi Mayilvaganan,

   Please elaborate the Scenario on what basis you want the system to prompt the date. Are you using any TCL-IVR related script to play the prompt or is it related to CVP. Also request  to post your queries based on your screnario either under

voice-gateway

or customer-voice-portal 

Thanks and Regards,

Geevarghese