Connectivity Timeout to DevNet Sandbox

[israrahmed99855]

I am experiencing persistent connectivity issues with my active DevNet Sandbox reservation.

• Issue: Although the Cisco AnyConnect client shows a successful connection, all traffic to the internal sandbox IP times out (SSH and Ping)

[Torbjørn]

Hello @israrahmed99855 ,

Which sandbox(es) does this apply to? Which address(es) are you trying to reach in the sandbox?
Do you have any other VPN clients or EDR on your machine?

NB: I merged two posts that cover the same issue.

[israrahmed99855]

I am experiencing a few issues with the Sandbox C9300 device and would appreciate your assistance.

1. The Sandbox C9300 device appears to be always online. Does this mean that I do not need to connect through the VPN to access it?

2. SSH connectivity is inconsistent. Sometimes I am able to connect, but other times the SSH connection fails.

3. Even when the SSH connection is successful, the device does not accept the password. I am copying the password directly from the DevNet Sandbox portal, but authentication still fails.

Could you please help me troubleshoot these issues?

[israrahmed99855]

cant access c9300 

[Torbjørn]

@jokearns1, there seems to be an issue with the Cat9300 sandbox. I am also unable to get any response from the device while connected to the VPN. Can you have a look at it?

[jokearns1]

We will take a look @Torbjørn 

[israrahmed99855]

I am facing access denied issue now.