@gshopska
Here’s the process that the existing Administrator will have to follow in order to register additional users and admins as part of the company. Log in to the Cisco Services Access Management Tool https://cdceb.cloudapps.cisco.com/csam. You can also access this tool from the Useful Links page in the portal. Select User-Company Associations > Associate User to My Company. Enter a valid Cisco username or email address, and then click Next. Specify a company location, and then click Finish. A notification is sent to the user that confirms the association with your company. Select User Role Assignments > Assign Roles to Users. Choose a user, or search for a user via their Cisco username or email address, and then click Submit.
Select the user, and then click Next. Click Smart Net Total Care from the services that are displayed, and then choose the customer administrator and API Developer roles. (DO NOT USE THE START OR END DATES) Click Finish
Register the ID as a Delegated Administrator. Log in to the Cisco Services Access Management Toolhttps://cdceb.cloudapps.cisco.com/csam.Select Administrators à Nominate an administrator à Company Administrator
Also see https://apiconsole.cisco.com/docs/read/overview/Platform_Introduction
Hope this helps.
Please mark this as helpful or solution accepted to help others
Connect with me https://bigevilbeard.github.io