PCCE vs UCCE

[annafurman]

We currently integrate and are certified against UCCE via CTIOS and are wondering if our certification would cover PCCE. Anyone know if the PCCE integration would function the same? Seems that PCCE is just a scaled down version of UCCE, but not sure if anyone has found other differences.

[Geevarghese Cheria]

Hi Anna,

  Did you had chance to refer this url - https://supportforums.cisco.com/discussion/11954046/pcce-vs-ucce. Also would request to post your questions related to the topic  under Packaged Contact Center Enterprise for more visibity to the experts.

Thanks and Regards,

Geevarghese