Cannot connect to my first Sandbox CML

[reyan2502]

Hello team,

I have received the credentials to log in to my CML via Anyconnect but I can't pass the credentials successfully:

• Lab Network Address: devnetsandbox-usw1-reservation.cisco.com:20131
• Username: reyan2502

11/18/2020
10:33:02 AM Contacting devnetsandbox-usw1-reservation.cisco.com:20131.
10:33:23 AM User credentials entered.
10:33:26 AM User credentials prompt canceled.
10:33:26 AM Ready to connect.

I'm able to connect to other clients with the same VPN client. Hopefully, you can help. Thanks!

[bigevilbeard]

Hello, this normally is seen when/if your sandbox comes up with errors. Check the logs in your reservation from the output window and you should see this. If this is the case you will need to end this reservation and grab a new one.

Hope this helps!