Cisco Modeling Labs - No VPN email

[jamesg125]

I have reserved a lab and received my first email stating that the lab was being setup, but have not received the second email with the VPN information. In the LAB window the status now says "Active with error". I have used this multiple times in the past and have not had any issues. Is there a way to get the VPN email sent again? Thanks.

[Martin L · Accepted solution]

It happens often in last 2 months;forget about this instance and make new reservation. I think they doing some updates to system like, CML 2.1 from  2.0 Or there are too many people

Regards, ML
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[bigevilbeard]

Check your sandbox came up with errors. On the reservation page, you will see this if it did.

You can always get your VPN detail via the 'output' tab on your reservation.

Hope this helps.

[jamesg125]

Thanks for the replies. I did check the output and the setup could not complete so there was not VPN link to grab. I tried today and all is working fine. Has anyone purchased the licensed version? If so, does it also have these types of issues with not being able to complete the setup? Thanks.

[bigevilbeard]

I have seen a few people had some licence issues, but there is a good process and support over at https://learningnetwork.cisco.com/s/topic/0TO3i00000094ZjGAI/cisco-modeling-labs-personal-community for issues etc..

Hope this helps.