CML Sandbox Down?

[purr]

Hi- trying to create a sandbox, and have been for over an hour. I keep getting emails that my sandbox encountered an error while launching. I don't have multiple instances running, and I think out of 120 available instances only 77 are up. I tried contacting support through the webex teams link, but it tells me I don't have access to it, so my best bet is posting on the forums.... if anyone has a clue how to solve this I'd appreciate it

[Jesus Illescas]

There seems to be a problem. I'm also having issues with the CML and XRd sandboxes. I'll ping the sandbox team

EDIT. Typo

[danielpfacey]

Im also having this issue it seems to happen a lot to me recently 

[jokearns1]

Hi @All 
Yes there is an issue. We are testing and fix and it should be back online shortly. 
Standby, 

Thanks, 

Joe 

[jokearns1 · Accepted solution]

Hi @All 
Sandbox is back open for business. 
Please let us know if you see any further issues.

Thanks, 

Joe

[Jesus Illescas]

@purr in which page you found the webex link? we need to update it.

[purr]

I found it here devnetsandbox.cisco.com/DevNet/catalog/cml-sandbox_cml .

Since you've mentioned updating links - I should mention that when I receive the 'Your Cisco DevNet Sandbox Lab is Ready' email notification, I've noticed that the link to PuTTY you provide in that email is definitely wrong... it links to putty.org, which is definitely not either of the official PuTTY sites, currently at putty.software or www.chiark.greenend.org.uk/~sgtatham/putty/  and has wildly different content (not anything too scandalous, but definitely gave me a laugh when I clicked it)

[Jesus Illescas]

@purr I checked the mail and yes, is hilarious, we will fix that one as well, thanks for sharing. The webex link should work, I don't know why you got the error, but I think we should also point users to this community if they have issues with webex as you had.

[purr]

Weird that I am getting an error, then... I click on the eurl, get instructed to enter my email, then choose whether webex is installed or not(it is) following which I am told I am "Not permitted to Webex space". I have a webex account attached to the same email as my cisco account, so I have no idea why I've got no access to it!

Pointing people to this community/maybe a support email would be great, imo.