CML Sandbox Launch Failure - Status Active With Error (Torque Error)

[benazzijulio]

I am attempting to utilize the Cisco Modeling Labs sandbox, but the environment failed to provision correctly.

Issue Details: Upon starting the reservation, the status immediately changed to "Active With Error" instead of "Active". The environment is not accessible.

Error Message Displayed: On the main dashboard, I see the following error from the orchestration platform: "Please note: Torque was not able to complete launching your environment. For more details, contact your space admin. The launch process stopped."

Additional Context:

• Blueprint: Cisco Modeling Labs

• Observed Behavior: The uptime counter is running, but the resources are not available.

• Workflows: On the right-hand panel, I see a workflow action titled cleanup_failed_terminate, suggesting the system recognizes the deployment failure.

[benazzijulio]

[bigevilbeard]

@benazzijulio i see there are currently 68/110 reservations running. I would start by cancelling the current reservation in your operations hub (the little star like icon on the left side, at the bottom), grab and reserve another and see if this resolves the issue. 9/10 times this fixes the build error issues.