07-24-2018 02:38 AM - edited 06-04-2019 02:40 AM
Has any one else found that the Collab Endpoint lab is not sending notification email
when you reserve it?
I've now tried a few times but every one i can use the web interface but do not recive
the VPN details or a reservation confirmation emails.
Andrew
Solved! Go to Solution.
07-25-2018 09:07 AM
07-24-2018 08:51 AM
You should get an email (with VPN credentials, etc.) after 'reserving' the lab and then using one of the Command buttons on the right to create an endpoint device.
If you want to use multiple devices, each must connect with separate credentials, which I believe is the reason for the current behaviour...
07-25-2018 12:05 AM
Thanks yes i understand each vpn needs it's own credentials but im not getting the email so can't even connect one device to it. In fact with Collab Endpoint lab i don't get any emails.
it's not the address it works for other sandboxes.
07-25-2018 09:07 AM
07-26-2018 03:46 AM
Thanks yes it seems the issue was it did not accept the mac address for the endpoint i was using
so was not sending an email. tried a diffrent endpoint type it it's worked and i now have a vpn connection.
One quick question is it possible to connect to this sandbox with a hardware vpn client,
As there is no group or group key provided is guess this is not possible?
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