09-05-2017 02:46 PM - edited 06-04-2019 02:32 AM
I have attempted to reserve/setup multiple Collaboration sandboxes today (10.5 and 11.5) and each failed repeatedly due to IP addresses not being set. I can only gather that the systems use DHCP and the DHCP service is not working. Note: I was able to successfully reserve/setup another environment that was unrelated to Collaboration as a test.
Please assist, my work is time sensitive.
09-05-2017 04:19 PM
Hi Philip,
Your reserved subnet is not avaiable currently. We are sorry for your inconvience and reserved a new Collab 11.5 session for you: https://devnetsandbox.cisco.com/RM/Diagram/Index/37e8dd81-7a70-4221-bad1-6f5cdb72d59c
Please use credential sent to you in your inbox to access the lab.
Thanks,
Bob
09-06-2017 06:19 AM
I confirmed that the reservation looked ok via the browser but I never received the vpn connection information via email. Please resend.
09-06-2017 08:15 AM
Hi Philip,
You can use credential below for the reservation:
---------------------------------------
VPN Network: 128.107.93.228:20120
Username: zowu
Password: cY9pbchS
---------------------------------------
Thanks,
Bob
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