DNA Center Unable to Login

[WavMikeJ]

I am attempting to use one of the DNA Center Sandbox Labs, but I am unable to log into the DNAC appliance.  I am getting an error that suggests an issue with the appliance itself.  I put in the provided credentials to DNAC but I get an error stating "Unable to log in at this moment.  Please try again at a later time"

I've tried the credentials provided in the lab as well as the VPN credentials (thinking they may also be tied to the appliance) but nothing seems to work.  

[bigevilbeard]

@WavMikeJ do you have a link to the sandbox you are using please?

[WavMikeJ]

Hi,

The link to the Sadnbox I was assigned is: devnetsandbox-usw1-reservation.cisco.com:21424

Thank you,

[bigevilbeard]

@WavMikeJ thanks - that is the headend gateway of your VPN reservation. You can find the sandbox here --> https://devnetsandbox.cisco.com/

[WavMikeJ]

Well my DNAC Lab reservation ended.  I was unable to do any labs with the appliances.  Perhaps there should be more on demand support rather than having to rely on the community for a response.

[bigevilbeard]

Hi @WavMikeJ there is - you can join the team space for devnet here to ask for help and support --> https://developer.cisco.com/site/devnet-chat/

Hope this helps

[vantruongsinh]

I got the same issue.

The sandbox is:

Cisco DNA Center Lab 2

https://devnetsandbox.cisco.com/RM/Diagram/Index/1d94a25e-51bb-48eb-a9c7-dd8eac577953?diagramType=Topology

• Cisco DNA-Center Controller:

• IP: 10.10.20.85
• HTTP: with credentials [admin/Cisco1234!]

The issue seems to start week ago, but I thought there might be some maintenance going on but reserved again today and got the same error. (same as the @WavMikeJ )

[ahmedmostafa]

Same issue here in my lab now.