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Updates to Sandbox Reservation Internet Access Policy

Due to changes in our networking policies, we are updating the internet access policy within our sandbox reservation instances.
Hosts will no longer have internet access outbound.
This should not affect the overall functionality or access to the resources within the sandbox instances, connecting via VPN.

Keep Innovating!

DevNet Sandbox Team


Finesse API Lab not working?

I have a Packaged Contact Center Enterprise sandbox running and I'm hoping to get some hands-on experience using the Finesse API to create and pass call variables. I'm trying to complete the lab shown here (Finesse – Basic Dialog REST APIs with XMPP) and when I do I get a message to the effect of "this will need extra resources, we'll request them and notify you when they're ready" but I never get notified, nor do I see any indication of activity. I've tried closing the box and waiting, not closing it and waiting, etc but I never get to complete the lab. I've also tried just using those steps to hit the Finesse instance in my lab but nothing seems to work

Is this a glitch or am I doing something wrong? Any suggestions appreciated - I'd be happy to provide more info or clarification

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