get cisco instance no using serial no

[nehamangla5310]

how can I get cisco instance no using serial no?

[bigevilbeard]

@nehamangla5310 which devnet sandbox are you testing this on, please?

[nehamangla5310]

Hi, I am using cisco Devnet API. I want to get Cisco Instance Number, Parent Instance Number and Parent Serial Number from Cisco APIs.

Using serial no., I am able to get parent serial no (via coverage API) however I couldn't find any API which can return instance no. details

[bigevilbeard]

@nehamangla5310 i am not familiar with the 'devnet api' can you share a link, please?

[nehamangla5310]

@bigevilbeard 

https://developer.cisco.com/docs/support-apis/#!serial-number-to-information/get-coverage-summary-by-serial-numbers

[bigevilbeard]

@nehamangla5310 thanks for the link - this is not related to the devnet sandbox or team. Here are some links which will help you where you can ask for help and support on these APIs which are owned and managed by the Cisco API team.

Services APIs - https://community.cisco.com/t5/smart-net-total-care/ct-p/4891-smart-net-total-care

PSIRT APIs & API Console - https://community.cisco.com/t5/services-discussions/bd-p/j-disc-dev-services

That's about the extent of my knowledge on these APIs.. however, you can use these email aliases to get additional help too.

Support APIs - supportapis-help@cisco.com

API Console - apix-support@cisco.com

Hope this helps.