09-15-2021 04:33 AM
how can I get cisco instance no using serial no?
09-15-2021 04:51 AM
@nehamangla5310 which devnet sandbox are you testing this on, please?
09-15-2021 04:59 AM
Hi, I am using cisco Devnet API. I want to get Cisco Instance Number, Parent Instance Number and Parent Serial Number from Cisco APIs.
Using serial no., I am able to get parent serial no (via coverage API) however I couldn't find any API which can return instance no. details
09-15-2021 05:08 AM
@nehamangla5310 i am not familiar with the 'devnet api' can you share a link, please?
09-15-2021 05:09 AM
09-15-2021 05:24 AM
@nehamangla5310 thanks for the link - this is not related to the devnet sandbox or team. Here are some links which will help you where you can ask for help and support on these APIs which are owned and managed by the Cisco API team.
Services APIs - https://community.cisco.com/t5/smart-net-total-care/ct-p/4891-smart-net-total-care
PSIRT APIs & API Console - https://community.cisco.com/t5/services-discussions/bd-p/j-disc-dev-services
That's about the extent of my knowledge on these APIs.. however, you can use these email aliases to get additional help too.
Support APIs - supportapis-help@cisco.com
API Console - apix-support@cisco.com
Hope this helps.
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