02-18-2026 03:59 PM
Its been over an hour and i never received the email with VPN credentials. I received the initial email that the lab was started. userid mharper. status shows active Cisco 8000 XR Notebooks-20260218T16230857
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02-19-2026 04:36 AM
@mharper the mail could be lost from time to time. However you should be able to see the credentials on the I/O tab from the reservation environment.
This is an image from another sandbox but should be same for the XR you are using
As a last resort you can delete and get a new reservations if there are spots open
02-19-2026 08:08 AM
I have not got email with VPN credentials either last week so I don't think u will get one; Just 2 emails saying "Started" and "Ready"; Use credentials u see on I/O tab from the reservation environment screen shared by Jesus.
Regards, ML
**Have fun labbing!!!***
***Please Rate All Helpful Responses ***
02-19-2026 04:36 AM
@mharper the mail could be lost from time to time. However you should be able to see the credentials on the I/O tab from the reservation environment.
This is an image from another sandbox but should be same for the XR you are using
As a last resort you can delete and get a new reservations if there are spots open
02-19-2026 08:19 AM
Thanks! didnt realize they were in the IO section. I had ended and restarted the lab, but see them now.
02-19-2026 08:08 AM
I have not got email with VPN credentials either last week so I don't think u will get one; Just 2 emails saying "Started" and "Ready"; Use credentials u see on I/O tab from the reservation environment screen shared by Jesus.
Regards, ML
**Have fun labbing!!!***
***Please Rate All Helpful Responses ***
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