How to integrate Zimbra talk with IMP

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07-10-2017 07:58 AM - edited 06-04-2019 02:31 AM
I'm a bit out of my area here, but I'm trying to assist in finding a solution. Any pointers would be helpful. We are trying to link Zimbra with IMP, so when you click a phone number in an email, Jabber will call it. Zimbra hasn't been particularly helpful, saying only that they made it work, but haven't given us a defined configuration.
They want to connect via this link: Presence URL: http://cisco-gh79-rz-cups.jvm.de:8082/presence-service/users
And want the Presence Session ID?
We made a application user account for Zimbra. We are CUCM 10.5.2.12901-1 and IMP 10.5.2.22900-2
Does this make sense to anyone ? I appreciate any response.
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07-10-2017 09:08 AM
Hello Kent,
Thanks for sending us a message! This form (DevNet Sandbox) is used to support the usage and support for our DevNet Sandbox labs. You can learn more about there at developer.cisco.com/sandbox.
If you're looking for support with Cisco IM and Presence, I'd recommending opening a question in the Unified Presence community.
If you need more immediate support, you can open a support ticket for developer issues here.
Please let us know if you've got any questions!
Thanks!
Jacob
