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4070
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5
Helpful
16
Replies

Multiple VPN connections to the same sandbox

labvidi
Level 1
Level 1

‎08-02-2019 01:38 AM

The same VPN credentials cannot be reused a second time on another PC, but I have read you can add an additional user during the reservation, and receive separate VPN credentials. The problem is, in the reservation interface, permitted users list, the interface does not allow to do add any additional users (No results match), although the other user has an email address in the same domain.

2 people had this problem
0 Helpful
16 Replies 16

zowu
Cisco Employee
Cisco Employee

‎08-02-2019 08:19 PM

Please let us know your reservation id and number of VPN users to be created. We can set it up for you manually.
0 Helpful

labvidi
Level 1
Level 1
In response to zowu

‎08-05-2019 11:57 PM

Sandbox ID: 53d96b2b-3b68-46fb-9320-6a85a0b1d763
Could you add one extra VPN user?

0 Helpful

zowu
Cisco Employee
Cisco Employee
In response to labvidi

‎08-06-2019 02:06 AM

2nd account created and sent to you by mail
0 Helpful

labvidi
Level 1
Level 1
In response to zowu

‎08-15-2019 01:33 AM

Could we have again another VPN account added?

New reservation ID: 5d6b665f-12f9-404d-95f2-d6ebce947d7e

Thanks

 

0 Helpful

zowu
Cisco Employee
Cisco Employee
In response to labvidi

‎08-15-2019 03:26 AM

another VPN account is created and sent to you

labvidi
Level 1
Level 1
In response to zowu

‎08-19-2019 02:31 AM

sorry to ask again (would be great if it were automatic), could you add again one extra VPN user for this new sandbox?

ID: b4b82322-6cf5-40ec-a6e9-8eddc9b446a7

Thanks.

 

0 Helpful

zowu
Cisco Employee
Cisco Employee
In response to labvidi

‎08-19-2019 05:28 AM

2nd VPN account is established.
0 Helpful

labvidi
Level 1
Level 1
In response to zowu

‎08-26-2019 02:16 AM

Could we have another time a second account added?

Sandbox ID: 62ef5c95-24b1-4bcf-88ca-c70c1de1fb01

 

0 Helpful

labvidi
Level 1
Level 1
In response to labvidi

‎08-26-2019 03:08 AM

Because the previous sandbox became unusable, I had to reserve a new sandbox.

Could we have a second VPN account added for this sandbox when it is ready (it is currently still in setup stage)?

Sandbox ID: 6a45aa42-2189-469e-8380-23ae7942c045

 

0 Helpful

labvidi
Level 1
Level 1
In response to labvidi

‎08-27-2019 05:16 AM

The sandbox has become ready in the mean time. Could we please have a second VPN account added? It is otherwise not possible to perform our tests.
0 Helpful

zowu
Cisco Employee
Cisco Employee
In response to labvidi

‎08-27-2019 06:30 AM

the 2nd VPN account is sent to your by mail.
0 Helpful

Sherlock2019
Level 1
Level 1
In response to zowu

‎09-12-2019 06:29 PM

Dear,

could you please add a second sandbox vpn user for the sandbox ID:f49f9c2e-612b-4ec7-9451-083048824145.

0 Helpful

labvidi
Level 1
Level 1
In response to zowu

‎10-30-2019 04:19 AM

Sorry to bother again, but for further development and testing, we need again a second VPN connection to a sandbox. Could you please add a second VPN account for this sandbox ID: 0d2dbb35-d4e2-48e8-bbb7-a9d4fdd60644 

 

0 Helpful

zowu
Cisco Employee
Cisco Employee
In response to labvidi

‎10-30-2019 06:20 AM

2nd VPN account is created and sent to you by email
0 Helpful
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