Not receiving vpn credentials for sandbox.

[Vikram.Kshemkalyani]

Hello,

I tried reserving the sandbox twice but still haven't received the email describing the vpn credentials and instructions. I did receive email telling me that the sandbox is ready. NOTE: I cannot see vpn credentials in the output window as well. userid: vikram.kshemkalyani

Thanks,

Vikram

[mbaseer@cisco.com · Accepted solution]

Hello,

Sorry for the difficulties you are having.  If the output window does not have the user credentials then please kill the reservation and reserve again.

Thanks

Mobina Baseer

Sandbox Engineer

[Vikram.Kshemkalyani]

Thanks Mobina!