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PCCE resource assignment (not ready/wrapup) issue in 12.0 sandbox

senthilnatarajan
Level 4
Level 4

‎02-11-2020 11:35 AM

GM,

 

I have blocked this setup 3 times and every time, i am unable to assign the existing or a new resources (reason codes/phonebook/workflows)

 

I have captured the screenshot below. Please note that i cannot assign these codes from cfadmin page.

image.png

 

 

 

image.png

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