About senthilnatarajan

senthilnatarajan · 08-08-2023

Getting back to APIs after a long time. Please note this worked for my gold tenant a year back. Recently our subscription expired and we worked with Cisco resource to fix all in the backend. I am unable to execute even a simple API like get task. i a...

senthilnatarajan · 11-21-2021

I had an issue with LD in my lab PCCE 12.5 so i started deleting the LD reports and definitions so i can reset the LD through CLI. But in the lab when i run the command, i get the following error. admin:set live-data cuic-datasource demo.lab.com 8444...

senthilnatarajan · 02-11-2020

GM, I have blocked this setup 3 times and every time, i am unable to assign the existing or a new resources (reason codes/phonebook/workflows) I have captured the screenshot below. Please note that i cannot assign these codes from cfadmin page.

senthilnatarajan · 02-04-2020

HI, I am trying to play around the REST API to import NOT_READY. I am getting this error when I try to do this through postman. https://developer.cisco.com/docs/finesse/#!reasoncodecreate/reasoncodecreate I get error 403 which is but I am running thi...

senthilnatarajan · 01-18-2020

I got the reservation email and followed the instructions to connect to my sandbox, however VPN is failing to connect with "connection timed out". Please note, I was able to connect to other sandbox previously (yesterday) my vpn address for this sess...

senthilnatarajan · 08-09-2023

Thanks @sdoddali . you nailed it. Apparently, some licenses were removed after subscription expirations. Once I added the administrator CC license. i am able to perform API fetch successfully. attached screenshot for reference. Thanks Senthil

senthilnatarajan · 08-09-2023

It looks like none of the admin for that org can use the API. I got similar results for another account of that Org. Org id - 429ee582-3252-4706-be67-f630939ae0f2 As for the region, i am trying the basics from the developer portal. Please see attache...

senthilnatarajan · 05-24-2022

Sorry dude. its been so long so not sure. Hope someone in the community can provide their feedback. -Senthil

senthilnatarajan · 05-24-2022

before screenpop, there will be a reservation call with Google notification (in my case i am using chrome) which can be controlled by the desktop layout. See attached. Then you get the CTI info from the dialer which can't be edited, which you pasted ...

senthilnatarajan · 05-17-2022

or use dcloud.cisco.com (assuming they still have a 11.x CCX)

Member Since	‎11-03-2004 12:26 PM
Date Last Visited	‎11-30-2023 02:16 AM
Posts	103
Total Helpful Votes Received	97

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Unable to run any API

Recreating LD in PCCE 12.5

PCCE resource assignment (not ready/wrapup) issue in 12.0 sandbox

UCCE Finesse 12.0 REST API help for NOT_READY

Unable to VPN to sandbox

Re: Unable to run any API

Re: Unable to run any API

Re: Outbound Campaign Predective mode_ notification sound

Re: Outbound Campaign Predective mode_ notification sound

Re: Report to show total number instances of a specific call variable