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senthilnatarajan
Level 4
Level 4
Member since ‎11-03-2004
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  • 135 Posts
  • 9 Solutions
  • 103 Helpful votes Given
  • 106 Helpful votes Received
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Webex Contact Center integration doc for BYOVA (Korra.ai)

11-12-2024
GM, Can i get pointers or setup guide for integrating Korra.ai? TIA Senthil

Hold reversion not working for MRA Jabber 14.3.1

05-02-2024
This is working for Cisco 88XX serries but not for Jabber. This is for CUCM 12.5.1 I have the same settings for Hardphone and Softphone.  What am i missing?  Thanks Senthil

Unable to run any API

08-08-2023
Getting back to APIs after a long time. Please note this worked for my gold tenant a year back. Recently our subscription expired and we worked with Cisco resource to fix all in the backend. I am unable to execute even a simple API like get task. i a...

Recreating LD in PCCE 12.5

11-21-2021
I had an issue with LD in my lab PCCE 12.5 so i started deleting the LD reports and definitions so i can reset the LD through CLI. But in the lab when i run the command, i get the following error. admin:set live-data cuic-datasource demo.lab.com 8444...

PCCE resource assignment (not ready/wrapup) issue in 12.0 sandbox

02-11-2020
GM, I have blocked this setup 3 times and every time, i am unable to assign the existing or a new resources (reason codes/phonebook/workflows) I have captured the screenshot below. Please note that i cannot assign these codes from cfadmin page.   
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Member Since ‎11-03-2004 12:26 PM
Date Last Visited ‎05-19-2025 04:29 AM
Posts 135
Total Helpful Votes Received 106
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