Problem connecting to SDWAN sandbox

[ankit_b]

The lab information: Lab Network Address: devnetsandbox-emea-gwy.cisco.com:20206

I was able to connect to that address before when I was in the States, and I cannot do the same when I am trying from India.

The anyconnect logs:

4/22/19

    6:16:46 AM    Contacting devnetsandbox-emea-gwy.cisco.com:20206.

    6:17:16 AM    Connection attempt has failed.

    6:17:16 AM    Failed contacting devnetsandbox-emea-gwy.cisco.com.

I also have active lab-session if the support team needs to test.

Thanks in advance.

[zowu]

Hi Ankit,

You have an active VPN connection against the pod. As you know, there is only 1 VPN allowed per user basis. 

Please let us know if you need to have current VPN session teardown and then you can have a new connection.

Thanks

[ankit_b]

I did not have any active sessions on the newly one I created today and it still has the same problem.

The link to the newly created session is 

• Lab Network Address: devnetsandbox-emea-gwy.cisco.com:2020Thanks