DevNet Sandbox

Our email tech is working with zimbra, so you can click a phone number in an email and have jabber call it. They are asking for a "presence session id" ? This is new to me. Any pointers would help. Thanks, CUCM 10.5..2.12901-1    IMP 10.5.2.22900-2

I'm  a bit out of my area here, but I'm trying to assist in finding a solution. Any pointers would be helpful. We are trying to link Zimbra with IMP, so when you click a phone number in an email, Jabber will call it. Zimbra hasn't been particularly h...

Hi, I have tried to reserve an instance of the Unified Contact Center Express 11.5 sandbox this morning and each time it was activated with the status ACTIVE (WITH ERROR). It seemed to be stuck at that point and I had to End the Reservation as no cre...

I need to allow multiple people to access my sandbox at the same time.  But the VPN does not allow that.1 - Is there a way to allow a single VPN ID to work for more than one instance at the same time?OR2 - How can I create more VPNs to access the san...

Hi,As the lab description, there are Jabber1 and Jabber2 which we can rdp to and control the softphone there. However, the guide seems not to provide a ip address for FQDN for the Jabbers. I changed our DNS 10.10.20.100 and try to rdp to "jabber1", b...

Hi all,I'm trying to connect to Cisco Finesse after I create my sandbox but I always get this error message: 'The device associated with that extension or dial number is invalid.'. I'm using some of the default accounts (agent1, agent2..) but I got t...

I am connected via VPN to the FirePOWER Single Chassis sandbox.Only the ESXi host and Windows 2012 server are accessible.The FirePOWER chassis, ASA logical device and inside/outside Windows 2008 servers are all inaccessible. Even trying to access the...

I've do customization for Task Routing integration with social media application, I'd like to extend maximum duration to 1 month, anyone can approve this request?

I am able to make a test call and receive all the call control blocks for that call containing the start, stop, and call details information.  When I look at the audio file though it is nothing but a blank file.  I do have the SIP trunk pointed to th...

Hello,     I am having an issue that I turned up CUCM 11.5 in the sandbox and tried to make a test call using Cisco IP Communicator 8.6.  I have setup the phone that I believe correctly but it is in a registration loop.  I have windows firewall turne...

I want to demonstrate QoS service in an APIC-EM Sandbox Lab (APIC-EM__GA_HW-MiniLab-3). For this purpose, I want to create a Skype/WebRTC/Cisco Jabber session between two hosts in the topology(10.10.40.98 and 10.10.40.99) to see how QoS takes effect....

Having the below connection issues.  Can someone help?6/19/2017     9:17:27 AM    Contacting 128.107.93.228:20159.     9:17:35 AM    Connection attempt has failed.     9:17:35 AM    Unable to contact 128.107.93.228.

I have UCCX 11.5 sandbox, and cannot connect:  This worked last Friday.The Anyconnect error is:Function: CTransportWinHttp::handleServerCertCheckFile: CTransportWinHttp.cppLine: 2351Invoked Function: CCapiCertUtils::VerifyPolicyReturn Code: -23789553...

Hi,I have interested in using the Contact Center Enterprise Sandbox with TAPI and CTI Server along with 3 phone so that I can run conference and transfer scenarios. Please let me know how to access CUCM with TAPI and the CTI Server.Thanks,