Sandbox AnyConnect login failed

[pnupong]

Hi - please help fix AnyConnect login issue on ACI & Kubernetes lab.

Cannot login to sandbox AnyConnect using credentials in the email.

The sandbox lab status was ready. AnyConnect error message suggested login failed.

Thank you,

[zowu · Accepted solution]

Hi Poom,

We are sorry for your inconvenience. The VPN issue was fixed. Please end up your reservation and spin up a new one to get new VPN credentials.

Thanks,

Bob

[KyLeAnh541032]

I have created a new, but still old error. AnyConnect suggested login failed, very much looking forward to help.

[zowu]

Please suggest your sandbox reservation id so we can check it. You can find the reservation id in your browser's address bar: https://devnetsandbox.cisco.com/RM/Diagram/Index/<reservation_id>

[KyLeAnh541032]

I created the lab "jabber bot" and got a Sandbox error AnyConnect login failed...

We hope to help

[zowu]

I've setup VPN for your reservation. Please try it again. Thanks, Bob

[pnupong]

Confirmed this is fixed.

Thanks, Bob.

[kernel32]

this is the exact same problem I get.

[insiong.lau]

Hi,

I have the same issue for 'NSO' sandbox:

https://devnetsandbox.cisco.com/RM/Diagram/Index/ca53b587-8b66-4b1c-8d76-d10acf25754e

Kindly check on this.  Thanks.

[bigevilbeard]

@insiong.lau this is an old thread that was related to the sandbox related issue. Please open a new thread (in this forum) and provider further details such as OS, Sandbox, AnyConnect version any debugs / error logs or packet captures.

Thanks!