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The device associated with that extension or dial number is invalid.

christiang
Level 1
Level 1

‎02-06-2019 12:59 AM - edited ‎06-04-2019 02:46 AM

An attempt to login to finesse as an agent keeps throwing the error "The device associated with that extension or dial number is invalid." in the PCCE lab.

 

Please advice.

 

Thanks,

Christian

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christiang
Level 1
Level 1

‎02-06-2019 03:25 PM

Ended up re-creating the lab, agents can login ok now.

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