Unable to connect to IOS XE Sandbox using Ansible

[EvanC]

I am learning Ansible with the IOS XE device. Everything works smooth in the beginning but since last Thursday, I am not able to connect to these two sandboxes using Ansible:

• sandbox-iosxe-recomm-1.cisco.com
• ios-xe-mgmt.cisco.com

The error messages are:

fatal: [sandbox-iosxe-recomm-1.cisco.com]: FAILED! => {"changed": false, "msg": "unable to elevate privilege to enable mode, at prompt [None] with error: timeout value 30 seconds reached while trying to send command: b'enable'"}

fatal: [ios-xe-mgmt.cisco.com]: FAILED! => {"changed": false, "msg": "unable to elevate privilege to enable mode, at prompt [None] with error: timeout value 30 seconds reached while trying to send command: b'enable'"}

Did anyone come across the same issue?

[bigevilbeard]

@EvanC can you ssh to them? As these are always on sandbox, there is often a lot of use and sometimes changes made by other users which will impact access.

Hope this helpss.

[EvanC]

Yes, I can ssh to both of them even without ssh password, and I also realised the host names were changed.

I understand this is a shared environment, someone might do something magic, but can't the sandbox admin do a regular sanity check on these always on sandbox to clean up the configuration, which might impact the access from other users?  

[bigevilbeard]

@EvanC there is a cleanup script that runs daily to sanitize the devices, however sometimes damage caused by misuse need the ENG team to manually fix issues. Hope your code is now working.

[EvanC]

Yes, they are all working now. Thanks