Unable to connect to IOS XE sandbox

[troyperkins]

I have tried connecting via all methods (ssh, netconf, rest) with no luck.  Every method returns a timeout error.  Anyone else having any issues?

[mf6872001]

I am not getting the VPN information to connect to this Sandbox after making a reservation

[mbaseer@cisco.com]

Hi,

You can retrieve your VPN information from "Output Window" in your reservation page. 

[mf6872001]

[mf6872001]

for some reason that output for the VPN is not being displayed for me

[mbaseer@cisco.com]

Hi mf6872001,

I am not sure what happened.  But the easiest way  is to kill the reservation and reserve again.  Please let me know if you have this issue again.

Thanks!

Mobina Baseer

DevNet/SandBox Engineer

[mf6872001]

That did it thanks!!

[mbaseer@cisco.com]

Hi Troy,

Is this for  IOS-XE Programmability Sanbox Lab?

Thanks

Mobina Baseer

DevNet/SandBox Engineer

[troyperkins]

Correct...that is why (as far as I know) VPN is not relevant here as you connect with the publicly-accessible FQDN.

[troyperkins · Accepted solution]

Backend engineering team fixed the issue with the device and all calls are now working.