Using Jabber sandbox

[rameshCorey]

I am trying use jabber demo.  I have created a userid(rameshCorey) and also requested the
sandbox access.  As per the documentation (https://developer.cisco.com/site/jabber-websdk/learn/im-and-presence-how-to/use-jabber-im-ui-components/),
I should have got an email with 2 user ids.  However I did not get any mail.

Regards,

Ramesh

[rameshCorey]

Hi Travis,

Could you check and help us to resolve the issue please.

Regards,

Ramesh

[travwill]

I see your reservation ended a day ago. Could you please reserve another collab 10.5 lab? We have a maintenance window set for the weekend, but you should be able to do at least 3 days.

[rameshCorey]

Hi Travis,

I have reserved for 2 days.

Regards,

Ramesh

[rameshCorey]

Hi Travis,

It seems we are struggling to setup the demo for past few weeks. I appreciate if you could refer this issue to some of your senior subject matter experts and help us. Alternatively please let us know if any escalation procedure.

Regards,

Ramesh

[travwill]

As stated before, If you can connect to the lab, and reach the lab devices, then I have to recommend trying the Jabber Developer forum.

https://communities.cisco.com/community/developer/collaboration/jabber

Otherwise, if you need help connecting to a lab, I will assist you in that. Do you have a current reservation you are trying to connect to? Or are you wanting to utilize the always on lab? Both are configured to work with the sample sdk code. Again, if you are having issues with using the api, then please try the Jabber forum.

https://communities.cisco.com/community/developer/collaboration/jabber

[rameshCorey]

Hi Travis,

As you are aware I am always using the sample sdk provided by cisco( not written any code of our own). I prefer to connect to the always connected lab.

Regards,

Ramesh

[travwill]

Directions to connect to the always on lab, labeled as the UC Endpoint Lab.

VPN address:

64.103.37.6

OR

https://devnetsb14.cisco.com

Use the credentials provided in your first email, it will not be regenerated automatically. If you have lost your credentials, I can reset them for you.

Just a reminder:

CUPS: 10.10.20.20

Domain: psdtemea.cisco.com

Make sure BOSH URL is using https

Make sure you can reach the bosh URL via web browser. Accept any certificates if you need to.

Using this code:

https://developer.cisco.com/site/jabber-websdk/learn/im-and-presence-how-to/use-jabber-im-core-apis/

See attached screenshot.

[rameshCorey]

Hi Travis,

Hope you remember we were trying this only earlier and I get the following error

Could not connect: <stream:error xmlns:stream="http://etherx.jabber.org/streams"><service-unavailable xmlns="urn:ietf:params:xml:ns:xmpp-streams"/></stream:error>

I wonder why your people could not provide a solution to this error?

Regards,

Ramesh

[jocreed]

Hey Ramesh,

I believe what Travis is saying is correct.  I think your best bet is going to look at how your computer is accepting the certificates.  Once you resolve this you should have no trouble connecting the jabber demo.

Thank You,

Ramesh