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License Prime 3.1 to 3.10

nstr1
Level 1
Level 1

 

 

I have a virtual Prime.

I upgraded my Prime 3.1 to prime 3.10.

Carry out the process as cisco says it ie; Prime 3.1 ---> 3.7 ---> 3.10 (here cisco says to create a new virtual machine with v3.10 and load the backup of v3.7).

My Prime is ok, but I have a question, do I have to do something about the license?

4 RESPUESTAS 4

Hi @nstr1 

  Did you imported the database from the old server?   If you did and the licenses is not in place, you may need to reinstall the licenses,

 

The backup I got from prime 3.7 was application backup but not server backup

Then the backup of Prime v3.7, upload it to Prime 3.10

You need to go to Administration tab, then to Licesnsing Dashboard and check if you have licenses there or not. If not, you can load from the .lic file you got from Cisco.

We continue with the Prime work and I recently validated the licenses and everything is fine with them, we even added more but currently I have more equipment than licenses (I have 1114 equipment and only 1103 lifecycle licenses) would this affect my equipment or my service?