En el siguiente documento encontrarán los pasos necesarios para la activación de las capacidades inteligentes utilizando el contrato de SNTC.
En tan solo pocos pasos será posible activar el portal inteligente de SNTC que de forma gráfica podrás visualizar el inventario de tus equipos Cisco.
Videos y recursos:
• Video Paso 1-“Proceso de Self-Service Onboarding en SNTC”
• Video Paso 2 -“Revisión de seguridad para el CSPS en SNTC”
• Video Paso 3 - “Instalación del CSPC de SNTC”
• Video Paso 4 - “Herramienta CSAM de SNTC”
• Video Paso 5 - “Reportes del portal SNTC”
Guía en línea - Aquí
Hello CISCO Community,
A pleasure to greet you, my name Rodolfo Hernández I am Collector Specialist at SPC Internacional, this is to make a query about the telemetry portal for a client of ours from the region of Honduras the company name is Sherwin Williams, We have been trying to deploy for more than 15 days collector, even though we followed the implementation guide and complete all of the steps we continue receiving the following SNTC Portal image but can not move forward with deploying collector.
The SNTC contracts both are associated with the profile of operez@swdeca.com and verified and reviewed in the PSS Tool.
The delegated administrator oprez@swdeca.com accepted the terms and conditions in the CSAM TOOL and after more than a week he still cannot display the navigation panel in the SNTC Portal, the idea is to configure the COLLECTOR- DISCOVERY- UPLOAD, but as showed before we got the image previously presented.
This is impacting the customer perception of the service and is questioning whether service is valuable or not.
Any response please reply to the following emails: acarcache@spcinternacional.com or rfhernandez@spcinternacional.com
We thank you in advance for your cooperation in solving this problem as soon as possible.