05-15-2014 11:25 AM
We have a situation wherein we want to see who accessed the Ironport ESA appliance and did a configuration change. Would we be able to do it? or Can Cisco Support can find it out from backend?
Solved! Go to Solution.
05-15-2014 01:45 PM
Grep your system_logs files for the word "commit". That will list the date/time and person who committed a change, along with their description of the change if they provided one. Of course, their description is only as accurate as they wanted it to be.
Wed May 7 12:42:34 2014 Info: PID 1633: User jsmith commit changes: Added SMTP route for new email domain new.mycompany.com.
05-15-2014 01:45 PM
Grep your system_logs files for the word "commit". That will list the date/time and person who committed a change, along with their description of the change if they provided one. Of course, their description is only as accurate as they wanted it to be.
Wed May 7 12:42:34 2014 Info: PID 1633: User jsmith commit changes: Added SMTP route for new email domain new.mycompany.com.
07-19-2019 12:48 AM
I have the same scenario wherein the client is asking for System_logs from ESA to review the "Commit" comments from 6 months.
I am using the CES and have GUI access.
Is there any way I can access these logs by using the GUI?
06-08-2020 05:53 AM - edited 06-08-2020 07:09 AM
Yes, you can download the log files from the from CES GUI.
You have to use the following URL. Login to the CES cluster and then navigate to the following URL.
Replace the hostname with your CES hostname in the following URL. Change the URL parameters to download different log files.
Example URL, this will download the log file named smtp:
https://XXX.eu.iphmx.com/cluster/system_administration/log_list?log_type=smtp
You can have the SSH access to the Cloud CES.
You need to create a support ticket. Also, you could download/upload the files from CES using the PSCP access.
To upload a file to the CES cluster:
pscp.exe -P 2200 C:\Users\Desktop\domainmap.txt cesusername@127.0.0.1:/configuration/
The above command will upload the file "domainmap.txt" located on the local machine under the "C:\Users\Desktop\" directory to the CES cluster's configuration directory
To export a file from the CES cluster:
pscp.exe -P 2200 cesusername@127.0.0.1:/configuration/smtp-routes C:\Users\Desktop
The above command will download the file "smtp-routes" located on the CES cluster's configuration directory to the local machine under the "C:\Users\Desktop\" directory
07-19-2019 12:48 AM
I have the same scenario wherein the client is asking for System_logs from ESA to review the "Commit" comments from 6 months.
I am using the CES and have GUI access.
Is there any way I can access these logs by using the GUI?
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