Bounced email

[steffen.lenz_ironport]

Helo,

sending an email to a specific adress always errors in:

"Bounced: DCID 6694074 MID 9775512 to RID 0 - 5.1.0 - Unknown address error ('550', ['Administrative prohibition'])"

Does it mean, that the Reciever bounced my email?

Thanks for any answer!

Steffen

[staylor_ironport]

Hi There,
I've never seen the error "Admin Prohibition" but the 550 states that the e-mail address does not exist.
Try creating a domain debug log for that specific domain, you will get more detailed information regarding the connection, and be able to see the full SMTP conversation.

System Administration > Log Subscription > Add Log Subscription

from there make sure you choose "Domain Debug Log" as the log type and then specify the domain. Commit changes and then tail in the CLI.