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CASE CORE FILES / UTILITIES version out of date..

edison_ding1
Level 1
Level 1

Hello,

My device info:

Model:C160

OS:7.6.1-022

My last update was on 13 Feb 2014 and the version is 3.3.1-0.009 and it says no updates available:

CASE Core Files 13 Feb 2014 18:42 (GMT +00:00) 3.3.1-009 Not Available
CASE Utilities 13 Feb 2014 18:42 (GMT +00:00) 3.3.1-009 Not Available
Structural Rules 01 Jun 2016 05:36 (GMT +00:00) 3.5.0-20160601_012101 Not Available
Web Reputation DB 31 May 2016 14:38 (GMT +00:00) 20160531_143015 Not Available
Web Reputation DB Update 01 Jun 2016 07:24 (GMT +00:00) 20160531_143015-20160601_071823 Not Available
Content Rules 01 Jun 2016 07:49 (GMT +00:00) 20160601_074539 Not Available
Content Rules Update 01 Jun 2016 07:49 (GMT +00:00) 20160601_074801 Available

I could see the available upgrates list:

AsyncOS 8.0.1 build 023 upgrate for Email, 2013-10-14 
AyncOS 7.6.3 build 019 upgrate for Email, 2013-06-10 
AyncOS 7.6.2 build 014 upgrate for Email, 2012-11-02 

Does 7.6.3 build 019 support  Case Core Files/ Case Utilities latest version ? 

Or do I must upgrade to 8.0.1 ?  I worry about C160 this model overloading when it upgrade to 8.0.1....

1 Accepted Solution

Accepted Solutions

Mathew Huynh
Cisco Employee
Cisco Employee

Hello Edison,


Please upgrade to the version 8+ variants as the 7.6 variants are EOL and not supported for usage.

The last supported version which I see many users on for a C160 is 8.5.7 (which is optimized to work on these devices) as long as you do not over burden the device with bad mail flows, or have high memory intensive configuration (such as having spam scanning thresholds very high) and such.

The EOL versions will no longer get AS/AV updates and will affect the scanning efficiency.

Regards,

Matthew

View solution in original post

6 Replies 6

Mathew Huynh
Cisco Employee
Cisco Employee

Hello Edison,


Please upgrade to the version 8+ variants as the 7.6 variants are EOL and not supported for usage.

The last supported version which I see many users on for a C160 is 8.5.7 (which is optimized to work on these devices) as long as you do not over burden the device with bad mail flows, or have high memory intensive configuration (such as having spam scanning thresholds very high) and such.

The EOL versions will no longer get AS/AV updates and will affect the scanning efficiency.

Regards,

Matthew

Hello Matthew,

Ok, understand. BTW, I also see the BIOS firmware upgrade:

BIOS Firmware Update for S160/C160/M160 (Reboot Required)

Do I must to upgrade BIOS? 

Hello Edison,


If you see it on your list,I strongly recommend to upgrade it.

Before upgrading it though please use the version command in your command line interface.

If your BIOS reads 1.4.3l then please upgrade

If it reads 1.4.6l then you can ignore the BIOS Upgrade on the list.

Also ensure RAID STATUS is OPTIMAL before attempting to upgrade.


Regards,

Matthew 

Hello Matthew,

RAID Status is "READY" , not OPTIMAL,

Is it ok?

Edison,

Yes, "READY" should be fine. It's equivalent to "Optimal"  for your HW model.

Regards,

Zaid Al-Ali

igorjip
Level 1
Level 1

Hi, I have same a problem with ironport C170 Email security. I  noticed  on my device that CASE Core Files and CASE Utilites don't update. I traed network. It is Ok. What could be the reason?  Thank you/  

 

AsyncOS 11.0.3 for Cisco C170 build 251

 

CASE Core Files 13 Aug 2020 12:08 (GMT +00:00) 3.8.5-059
CASE Utilities 13 Aug 2020 12:08 (GMT +00:00) 3.8.5-059
Structural Rules 01 Sep 2020 05:29 (GMT +00:00) 3.8.5-20200901_005000
Web Reputation DB 01 Sep 2020 07:30 (GMT +00:00) 20200901_063653
Web Reputation DB Update 01 Sep 2020 07:30 (GMT +00:00) 20200901_063653-20200901_063653
Content Rules 01 Sep 2020 08:59 (GMT +00:00) 20200901_085808
Content Rules Update 01 Sep 2020 08:59 (GMT +00:00) 20200901_085836
Bayes DB 31 Aug 2020 19:29 (GMT +00:00) 20200831_182858-20200831_192310