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Cisco Email Reporting upgrade customization

tmac44344
Level 1
Level 1

I am working with the latest version of the Email Reporting Plug-in 1.1.0.114 to create a new SCCM deployment to upgrade the existing Email Reporting Plug-in 1.0.1.48 which is currently deployed to all of our workstations.

 

The current deployment uses the following install "CiscoEmailReporting-1-0-1-048.exe" /exenoui /qn UseCustomConfig="\\rshsms01\CiscoEmailSecurity"  with custom config xml files set to prevent the first run popup “Send anonymous usage data to Cisco to help us improve the Cisco Email Security Plug-in?” using the following added to the CommonComponentsConfig.xml

<accountFileNames>

    <accountFileName filePath="config_1.xml" emailAddress="*" />

  </accountFileNames>

<callHomeUrl />

    <callHomeAdminEnabled>false</callHomeAdminEnabled>

    <callHomeEnabled>false</callHomeEnabled>

    <lastSendDate>9/27/2017</lastSendDate>

    <lastSendPluginVersion>1.0.1.48</lastSendPluginVersion>

  </callHome>

 

 

The new deployment also uses a similar install "CiscoEmailReporting-1-1-0-114.exe" /exenoui /qn UseCustomConfig="\\rshsms01\CiscoEmailReporting"  with the same custom CommonComponentsConfig.xml.  This time however I want the deployment to use a custom config_1.xml to send all flagged email to the Deleted Items folder rather than the Junk Email folders with each button action is customized as the following.

<reportTypes>

      <reportType name="spam">

        <address>outlook_spam@access.ironport.com</address>

        <copyAddressInPlainFormat />

        <headerValue>spam</headerValue>

        <showInDeletedFolder>true</showInDeletedFolder>

        <showInJunkFolder>false</showInJunkFolder>

        <largeRibbonButton>true</largeRibbonButton>

        <copyAddressOriginal />

      </reportType>

 

During testing however this custom config_1.xml is not running on my test system and flagged email continues to go to Junk Email folder?  I wonder if this is due to the fact that a username folder already exists in C:\ProgramData\Cisco\Email Reporintg _Plug-in\ and the custom config_1.xml shows up under Common folder not the username folder due to the fact this is an upgrade?

 

Also I do not wish to install the Mass Deployment option in the Start Menu to all users when deployed. Can you assist me in setting up the deployment?

 

 

 

2 Replies 2

tmac44344
Level 1
Level 1

Update:

A fresh install of the Email Reporting Plug-in v1.1.0.114 appears to be working as expected. All of the custom xml files are downloaded locally and the plug-in operates as expected.  When the same install is run as an upgrade over an existing install of the Email Reporting Plug-in the plug-in operates with the same settings as the previous plug-in.  The custom .xml files are found in the Common folder but not under the %username% folder so the plug-in does not operates as expected.

 

Any idea on how to perform a mass deployment as an upgrade of the Email Reporting Plug-in?

I also have one other question, what is the uninstall command to uninstall the Email Reporting Plug-in?

 

So nobody has any idea how to preform an upgrade of the Cisco Email Reporting plug-in when custom configurations are already in place?