|Email Plug-in (Reporting):||1.1.0-114|
|Email Plug-in (Encryption):||1.2.1-118|
currently we deploy ESA 300V for one of our customer. there are some issue with *.doc files. while we send the attachment with .doc file it will be block. I remove all content filters from both incoming and outgoing mail policies. but the issue remain same. Please advice.
version : 18.104.22.168-264
Can you review the message tracking to see how the attachment was blocked?
It should display how if at all the attachment was blocked by the ESA.
This message means that the message injection was prematurely terminated. This will show up in the mail logs on the Email Security Appliance as "ICID lost." This is almost always indicative of an intermediate firewall, content filter or other device terminating the SMTP conversation.
SMTP uses port 25 alone, however there should not be any SMTP inspection features enabled on the firewall which modifies the traffic in any way.
- Libin V