We recently upgraded to Java 8 Update 40 and now we get the Cisco IronPort Email Security Plugin error "Java Runtime Environment is not found in your system. Please run plug-in installer or install JRE manually" when starting Outlook 2013.
We have v7.3 of the IronPort plugin installed.
The plug-in is looking for the Java executables in the SysWow64 folder, but they are no longer installed there in Java 8.
I tried (unsuccessfully):
- editing C:\ProgramData\Cisco\Cisco IronPort Email Security Plug-In\Common\CommonEncryptionConfig.xml to use these paths:
<PathToJava>C:\ProgramData\Oracle\Java\javapath\java.exe</PathToJava>
<PathToJava>C:\Program Files (x86)\Java\jre1.8.0_40\bin\java.exe</PathToJava>
- Uninstalling the plug-in and re-installing it.
The only thing that worked was to manually copy the current Java executables from the Program Files folder to the SysWow64 folder, but this is not a solution that we want to use going forward, as it would mean altering the Java install with each update.
Any suggestions?
Thanks
