CRES down?

[Michael Pare]

Is anyone else experiencing issues with CRES this morning?  Several users/recipients are reporting that they cannot open their encrypted emails.  I sent an encrypted test message to myself and it never arrived.  I keep getting timeouts when I try to access the CRES admin page.

[Greg Hopp]

Just tested, works for me as of 1:05 PM EST.

Greg

[jheadley]

We are having an issue with users that are using a Citrix virtual desktop.  When you try to view the message it brings up a blank page.

[Michael Pare]

It looks like it is back up.  I was able to log in to the admin page.  And, the test messages that I sent during the outage had queued up on my ESA device.  Once I retried the queue, all the messages delivered successfully.

[Robert Sherwin]

Our CRES servers did have some unexpected issues earlier in the week.  There was an emergency maintanence performed today to help correct a failing master server that attributed to the issues as you have presented.

If you are still experiencing issues - please let us know, or feel free to open a support case directly, so that we can address the issue direct!

Hope this helps!

-Robert

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