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Critical Error Cisco ESA

jememe5256
Level 1
Level 1

hello

i have recently received this message

The Critical message is:

"An application fault occurred: ('egg/command_client.py call|250', "<type 'exceptions.TypeError'>", "'NoneType' object is not iterable", '[_coro.pyx coro._coro._wrap1 (coro/_coro.c:8538)|761] [updater/updaterd.py alert_autoupdate_disabled|1372] [shared/UpdateSupport.py __init__|594] [shared/UpdateSupport.py init_service_overview|603] [shared/UpdateSupport.py get_available_engine_updates|229] [egg/command_client.py call|250]')"

 

what is this

1 Reply 1

UdupiKrishna
Cisco Employee
Cisco Employee

The application fault is quite generic and cause could be due to several issues not limited updater process etc., i would suggest contacting TAC to get assistance