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Detecting the mail ID in wrong format

lingaraj19
Level 1
Level 1

Hi All,

If someone is sending the mail to internal users, some time it reaches the receipent and some time it is dropping at ironport.

when I gone through the logs for the same, i have found some strange thing like below.

"Envelope Sender: suggest=websense.com__9j3y6p8k407zfhec@79hk3fmsddet.2-7dpeaq.2.bnc.salesforce.com"

actual mail id of envelope sender is "suggest@websence.com"

can any one pls suggest me why ironport is detecting the Envelope Sender mail id in wrong format and what are all the correcting steps.

pls find the attached file for more reference.

thank you very much.

Regards,

Lingaraj R N

4 Replies 4

Robert Sherwin
Cisco Employee
Cisco Employee