Downgrade default installed AsyncOS on ESA C680

[B. BELHADJ]

Dear Experts,

We recently purchased an IronPort ESA C680 with default installed AsyncOS 9.7!

We have already some IronPort ESAs C660 with 7.6 installed. I found that C660 models cannot support the AsyncOS 9.7.

That is not a way to downgrade the AsyncOS? because we cannot actually upgrade the C660 hardware.

Any idea please?

Thank you so much.

[Saddam Ismael]

Hello Abdollah,

the default version shipped with the appliance couldn't be reverted, so the only thing you could do is to create  a support case with the TAC in order to RMA the appliance with another appliance with older version.

Best Regards

Saddam

[B. BELHADJ]

Hello SISMAEL,

Thank you so much for your reply.

After checking, I found that Cisco themselves upgraded the C680 from 8.5.6 to 9.7 :)

So we did just a revert and we have now the 8.5.6.

So we can upgrade our C660 to this version.

Best regards.

[Saddam Ismael]

Great News :)