error message in ESA

[John]

Hello Team,

Seeking your help in this error.

Warning <System> xxx.xxx.com.ph: The query LDAP_HA-Recipient.accept failed with result inquir...

The Warning message is:

The query LDAP_HA-Recipient.accept failed with result inquiry timed out

Last message occurred 40 times between Fri Jan 15 16:38:48 2016 and Fri Jan 15 17:08:21 2016.

[Mathew Huynh]

Hello John,

Generally i would request during the time of this error, which looks like it occurred between 4:30pm to 5pm.

(or when it does occur).

Please go to GUI > System Admin > LDAP

Test connection to your LDAP servers

Then test the LDAP accept queries as well.

Possibly there was a slight network interruption causing the LDAP queries to not get a response within 20 seconds and thus generated these app faults during this time frame.

If all connection are fine, then alerts should be safe to ignore, however it happens frequently during specific time frames, I would strong suggest to consult your network team or run the tests to see what may be interrupting the LDAP queries.

Regards,

Matthew