cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
924
Views
0
Helpful
2
Replies

Error occurred while retrieving data on System Status GUI Page

Joehard
Frequent Visitor
Frequent Visitor

Hi everyone!

I have problem on C600V ESA, the system status page MONITOR>SYSTEM STATUS show me an error "Error occurred while retrieving the data" on Mail System Status column, the version also not displayed, please take a look at the capture bellow:

Joehard_0-1706760403415.png

Not only that, the the button to reset counter also have the same problem

Joehard_1-1706760528867.png

This ESA is new btw, it have the same exact version with existing ESA. What should I do to solve this?

 

1 Accepted Solution

Accepted Solutions

Joehard
Frequent Visitor
Frequent Visitor

When deploying the ESA, our customer only set two network adapter, the problem solved by adding the third network adapter.

View solution in original post

2 Replies 2

Ruben Cocheno
Spotlight
Spotlight

@Joehard 

Run a perf analysis and check if you having issues with storage just in case, otherwise open a TAC case

Tag me to follow up.
Please mark it as Helpful and/or Solution Accepted if that is the case. Thanks for making Engineering easy again.
Connect with me for more on Linkedin https://www.linkedin.com/in/rubencocheno/

Joehard
Frequent Visitor
Frequent Visitor

When deploying the ESA, our customer only set two network adapter, the problem solved by adding the third network adapter.