Hello, I need to migrate 3 C390 ESAs from the same cluster to 3 C395 ESAs. - Is it supported to add 1 ESA C395 with the same AsyncOS version as the ESA C390 as 4th cluster member? - If so, how many members can be added to the same cluster? Thanks for...
HI GUYS need helpso i have cluster esa, and i need some documentation where it load balancing email 50:50. Because right now in existing, esa 'a' receive 400+ email and esa 'b' receive 200 email. and i need esa 'a' and 'b' balance receive 300 300.can...
Our smtp server had been facing weeks ago an issue after sending mails to recipients using outlook 365.all the messages are being delayed and set to "pending " status as shown below:delayed. Reason: 4.3.0 - Other mail system problem ('451', ['4.7.500...
HI there to better debug some emails, we have implemented an Incoming Content Filter to display all the headers of every email that goes through the ESA. (according to the topic described here https://community.cisco.com/t5/email-security/logging-all...
Hello,This snap shows logs of secure email Cisco. Not understand why this error is showing, while receiving an email from one of the domains to our Cisco gateway. Can someone help to find out the reason.
For a long time we have blocked ".eml" attachments by extension for some email domains. With the advancements in scanning techniques by the various filters in CES, what would be the risk of removing this? Would a ".eml" attachment be scanned just a...
Hello all !As described in Virtual Appliance install guide, Hardware Requirements for VMWare ESXi Deployments are the following :"Cisco UCS servers are the supported hardware platform."Does that mean that no support will be provided if Virtual Applia...
Hello,Some of our message are not delived to the recipients. In the message tracking is see some errors, but I am searching for more information. Is there an option for verbose message tracking. I tried the maillogs, but there I can't find informatio...
Hello,This morning we have some problems with macro-filtering. It seems like that Word97-files are blocked by the macro filter, even when there are no macro's. This first occured this morning. In the system status I see there was an installation for ...
Hi, I am on the way to authenticate end-users for the Spam Quarantine (on the SMA) with SAML. Users can get access to their spam. Is it possible as well for them to get their alias SPAM ? At the time they can not see the Alias SPAM Thanks
please you help about problem we recived email alert from ironport mail getaway C195 has many mail box reference email mail alert The Warning message is:The graymail was restarted due to an error. A debug file was generated for troubleshooting. Pleas...
One of our users is using an external application, and they are not receiving emails from it.Error message given is 550 #5.7.1 Your access to submit messages to this e-mail system has been rejected.I cannot find a relevant message in E-Mail Message l...
Good day, we have an email sent to employees "from the CEO" the email is an impersonation email, the business would like assistance in regards with the policies
Hi there,I am currently filtering all my quarantines via the mail sender. The format of my API request is as follows:https://url_ironport/sma/api/v2.0/quarantine/messages?endDate=2023-09-25T12:02:00.000Z&limit=25&offset=0&orderBy=received&orderDir=de...
Hello, I have a use case where: - Some users have a personal mailbox and can access other shared mailboxes - Other users can anly access their personal mailbox We need to authenticate users so that - Users with personnal and shared mailboxes can auth...
