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[ESA] Add a message filter in the subject make the encoding not recognized

hichamemorchid
Level 1
Level 1

Hi

 

I need to add a message filter ("[EXTERNAL]")to subject. Below is what configured:

edit-header-text("Subject", "(.*)", "[EXTERNAL] \\1");

 

But for Japanese subject (language for what I see), when this message filter is added, the encoding is not recognized and replaced the japanese symbol (screenshot attached).

Can you please help me understanding why this happen?

 

Many thanks

 

 

 

2 Replies 2

marc.luescherFRE
Spotlight
Spotlight

can you please paste the output of cli command localeconfig ?

exMSW4319
Level 3
Level 3

It does look like a complication arising from the difference in language, and I can't offer any advice there.

 

I also hadn't seen the edit-header-text used that way before. For a change of subject, I would typically use:

            strip-header('Subject');
            insert-header('Subject', '[PREPENDED TAG] $Subject');

 

Is that any better?