Buy or Renew
Buy or Renew
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Start a conversation
1799
Views
0
Helpful
1
Replies

ESA Async 12

odweik
Level 1
Level 1

‎06-15-2019 05:58 AM

Dear All, 

 

after upgrade to the latest version i received may alert about network as below... 

 

The updater has been unable to communicate with the update server for at least 1h.

 

Unable to connect to the Cisco Aggregator Server.

Details: (6, 'Could not resolve host: aggregator.cisco.com').

 

Failed to renew authorization of the product with Smart Software Manager due to Invalid response from licensing cloud..

 

The following domains are not reachable by the appliance for shortened URL support in URL Filtering:

tumblr.com, tl.gd, alturl.com, chatter.com

 

The following domains are not reachable by the appliance for shortened URL support in URL Filtering:

plurk.com, alturl.com

1 person had this problem
Labels:
0 Helpful
1 Reply 1

Ken Stieers
VIP
VIP

‎06-15-2019 10:58 AM

Is it still doing it?

Right after an upgrade it's not uncommon for the polls to be happening before everything is actually working.

But if it's STILL happening, start looking at connectivity issues (routing? Proxy or firewall?).

(I'm not seeing those alerts, so the servers at Cisco are up...)




0 Helpful
Customers Also Viewed These Support Documents