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ESA C170 password reset

Hello! Is possible to reset C170 admin pass without cisco smartnet?

5 Replies 5

Raed Boshmaf
Cisco Employee
Cisco Employee

Hey,

Have you got access to your appliance via the admin user or did you forget it? in case you just want to change it and you know it, you can do so by issuing the command password from the CLI.

Regards,

Raed

Hi! Unfirtunately i cant access CLI or WEB because forget the admin pass

Hey! You need to open a TAC case to do the password reset, just open a case with the title Password reset and include the full SN of your appliance in the case notes.

Regards,

Raed

Already done this but they said that i should buy service contract at first...

renantamin
Level 1
Level 1

hi did you resolve already the password?please share .thanks