ESA reset password email issue

[VugarIsmayilov9821]

Hello, We use CISCO ESA. We do not receive any reset password emails from any domains. We received other type of emails from those emails. I searched in message track, looking for logs but any emails. Who has any solution? Thank in advance

[balaji.bandi]

you should see email logs, or it may be dropping above level, how is your email coming in ?

[VugarIsmayilov9821]

İn logs we couldnot find any information about dropping

[ppreenja]

Hello,

It will be better if you can share the mail logs for the email not being received and we can help you further on the same?

Cheers,
Pratham