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Getting warning while trying to access/login ESA from outside

King_1988
Level 1
Level 1

Hi,

We are getting below error while trying to access/login ESA from outside using hostname via https. Reachability is ok as dns resolution is happening. I am guessing there might be certificate issue (Device certificate is being used). Experts can say what can be the issue? How to solve this?

 

King_1988_0-1710780913854.png

 

1 Reply 1

On the ESA, the interfaces/web sites have HSTS enabled. https://en.wikipedia.org/wiki/HTTP_Strict_Transport_Security

Your browser remembers which cert it accessed that URL with.  You can either go change the cert, or clear HSTS for this site in your browser. 

interfaceconfig.PNG

 

Clearing HSTS in Chrome

Open Google Chrome. Search for chrome://net-internals/#hsts in your address bar. Locate the Query HSTS/PKP domain field and enter the domain name that you wish to delete HSTS settings for. Finally, enter the domain name in the Delete domain security policies and simply press the Delete button.