How do I submit a feature request?

[RSteveKadish]

Hi all,

One of our users has a suggestion about the IronPort Spam Quarantine, and I'd like to submit a feature request.  Can anyone tell me how I would do that?

Thanks very much in advance,

- Steve

[Ken Stieers · Accepted solution]

In general, you submit a TAC case... Someplace in the dropdowns there's an option for it...

[RSteveKadish]

Great.  Thank you very much!

[Greg Muszynski]

sorry to revisit this post, but 2018 five years later there is no such option while submitting a case online

[dmccabej]

Hello Greg,

To confirm, since it looks like you just opened some cases for this, once a TAC engineer is assigned to your case they will work on gathering any additional needed information and then file the defect/enhancement. Once created, you can use use the defect/enhancement # to monitor and/or provide to your Account Team.

Thanks!

-Dennis M.

[Greg Muszynski]

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@dmccabej wrote:

Hello Greg,

To confirm, since it looks like you just opened some cases for this, once a TAC engineer is assigned to your case they will work on gathering any additional needed information and then file the defect/enhancement. Once created, you can use use the defect/enhancement # to monitor and/or provide to your Account Team.

Thanks!

-Dennis M.

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thanks Dennis so there is no way for us Customers to submit feature requests directly, we just open cases under some random topic since there may not already be a pigeon hole for what we may be requesting, just saying