Ironport C170 - Feature Keys

[mpoloq]

Hi,

I have two Ironport C170 devices. One is primary and is processing all emails, second is just for backup purposes in a case of a failure of the primary device.

Can I use same feature keys in both devices or I need to purchase them separately?

I added recently the keys to the primary device but it is impossible to add the same to the second device. Keys are supported per number of users... in my scenario the number of users will not change - i have only two devices

Thanks !

[Robert Sherwin]

You can share licenses across appliances.  However, each hardware appliance will require unique feature keys to be enabled in order to have them running.

This may be a little old/out-of-date --- however, still applies:

https://www.cisco.com/c/en/us/support/docs/security/email-security-appliance/118766-technote-esa-00.html

Worst case, open a licensing case with Global Licensing (GLO):

https://tools.cisco.com/SWIFT/LicensingUI/Home
Phone: 1-800-553-2447, opt 3 (You may request to have a case opened for GLO/Licensing.)
Their email directly is: licensing@cisco.com