LDAP Error

[Becky.Petty]

We are getting this error

LDAP: query BOE_LDAP.accept result LDAP server misconfigured or unreachable

Does anyone know what might be causing it.

[Ken Stieers]

Rebecca,

Have you gone to System Administration/LDAP, clicked on the server profile and then tested the Accept query?

That will often tell you what's broken...(server down? user locked out? password changed? firewall on LDAP server enabled?)...

Ken

[Valter Da Costa]

Check if the appliance has LDAP debug logs created. If not, please do create that.

Article #145: How do I create and configure logs? Link: http://tools.cisco.com/squish/5752a

You can use ldaptest command via CLI to test the configuration of the LDAP profile.

A simple TELNET from the appliance to the LDAP server (hostname or IP address, depending on how it is configured) will work to discard firewall as an issue.

I hope this helps.

Regards,

Valter